Our Client Money Handling Procedure:

Any client’s money is money that our business holds or has received on behalf of a client, is deposited into a segregated clientaccount via Cash, Cheque, draft or electronic transfer.

This includes

-Tenants Deposits

-Tenants RentInterest

-Arbitration Fees

-Service Charges

-Fee money taken in advance

-Client money held due to be paid by contractors

-Sales proceeds

-Money held by member appointed as receiver

All funds are held in a segregatedring-fenced client account that is authorised by the FinancialConduct Authority (FCA).

All funds have the a title which is easily distinguished from other accounts of their business.

We have the written confirmation from the bank that the bank is not entitled to combine the clients’ money account(s) with any other accountor to exercise right of set-off or counterclaim against money inthat accounting respect of any sum owed to it or any other account of the business.

We have and maintain systems and controls which enable you tomonitor and manage clients’ money transactions and any creditrisk arising.

We bank all clients’ money at the earliest reasonable opportunity.

We reconcile client accounts together with bank and cash balances atregular intervals in order to demonstrate control over the accuracy and completeness of accounting records.

We ensure there are always sufficient funds in the account to pay allamounts owing to clients.